Refund policy

Last updated 21 August 2026.

30 days, no questions asked. If InkBeepAI is not what you wanted, email support within 30 days of your purchase and we will refund you in full.

Two ways to ask, and you can start either one yourself

You do not have to wait on us. Stripe’s Link is the merchant of record for the sale, so Link can action a refund directly — and either route below reaches the same place.

1. Ask Link directly — usually the quickest

  1. Find the receipt for your purchase. It came from Link, not from us.
  2. Contact Link support and ask for a refund on the InkBeepAI purchase.
  3. Your orders are also listed at link.com. If you checked out as a guest, you are prompted to create a Link account using the email address you paid with.

2. Or email us

  1. Email support from the address you bought with.
  2. Include your licence key, or the receipt you were sent.
  3. You do not have to give a reason. If something went wrong we would like to know, but it is not a condition.

Whichever you choose, please do not open a chargeback with your bank first. It is slower for you than either route above, and it cannot be reversed once started.

How the money comes back

Stripe is the merchant of record, so the refund is issued through Stripe and lands back on the card or method you paid with — including any sales tax or VAT you were charged. Banks typically take 5 to 10 working days to show it.

What happens to your licence

A full refund revokes the licence key automatically. Please uninstall the app. The revocation reaches an installed copy at its next licence check, which can take up to two weeks — that delay is a deliberate part of the design, not an invitation to keep using it.

A partial refund does not revoke anything. If we refund you part of what you paid — a goodwill adjustment, or the difference after a tier change — your licence carries on working exactly as before.

If your PC cannot run it

InkBeepAI needs a processor with AVX2. The installer refuses to install on a machine that lacks it, and the app says so at startup rather than misbehaving. If you bought and then found your PC is not supported, contact us — that is a refund regardless of how long it took you to find out, and it is not counted against the 30 days.

After 30 days

Write to us anyway. If the app is broken in a way we cannot fix for you, we would rather refund you than have you stuck with something that does not work. Outside that, purchases are final after 30 days.

Your statutory rights

If you bought as a consumer in the UK or EU you have statutory cancellation and conformity rights. This policy is offered in addition to them and does not limit them.

Chargebacks

Please email us before opening a dispute with your bank. A refund is faster for you than a chargeback, and we do not refuse them inside the window.